German speaking Customer Support Agent - Malta

Sliema, Malta
Visit Website Contact Author
wlt_thumbnail-369


We are looking to recruit a German-speaking Customer Support Agents on
behalf of our client to join its young and ambitious team. The Agent is expected
to manage all communication with customers via email and live chat in a
professional and responsible manner.

 

Responsibilities:

·        
Develop a
strong understanding of our products including sports bets, casino, games and
poker

·        
Provide the highest level of
support to our customers

·        
Aim to
resolve all issues on first contact

·        
Respond
to phone calls/chats and emails

·        
Work
closely with other internal departments to resolve any potential customer
queries

·        
Maintain
high levels of performance and quality standards

·        
Work on
rotating shifts or specified hours to handle the daily customer support
workload

Skills:

·        
Team
player

·        
Very good communication skills
in English as well as German (both verbal and written)

·        
Computer literate (MS Office,
Internet)

·        
Ideally has experience within
a similar office based customer service position

·        
Self-motivated
and able to multi task

·        
Customer
oriented

·        
Able to
perform well under pressure and without supervision

 


Web site www.bettingconnections.com
Country Malta
distance: 2,650 Miles
Address Sliema, Malta
Category